Intermittent issues with GetFeedback availability

Incident Report for GetFeedback

Resolved

This incident has been resolved. We will continue to monitor. If users have any issues, please contact help@getfeedback.com

Posted Feb 24, 2022 - 09:17 PST

Update

Site loading issues have been narrowed down to being due to AWS unavailability.

Posted Feb 24, 2022 - 08:58 PST

Update

We are continuing to investigate this issue.

Posted Feb 24, 2022 - 08:56 PST

Investigating

Site availability for GetFeedback Direct is intermittent at the moment. We are investigating and working to get this resolved as soon as possible.

Posted Feb 24, 2022 - 08:52 PST

This incident affected: Survey Builder & Administration, Live Surveys, Salesforce API Integration, Payment Gateway, and GetFeedback Workspaces.