New Image Upload Intermittently Unavailable

Incident Report for GetFeedback

Resolved

Newly uploaded images should now be saving in the survey builder without issue, and the issue should be resolved. We'll continue monitoring the situation to make sure we're all clear.

Posted Apr 10, 2020 - 12:59 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 10, 2020 - 12:45 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 10, 2020 - 09:49 PDT

Monitoring

Uncached images or newly uploaded images aren't saving in the survey builder. We're working with our image hosting partner and monitoring the situation closely. Images embedded within live surveys should't be affected.

Posted Apr 10, 2020 - 09:49 PDT

This incident affected: Survey Builder & Administration.