Survey background images are temporarily unavailable

Incident Report for GetFeedback

Resolved

This incident has been resolved.

Posted Mar 10, 2021 - 15:36 PST

Update

We are continuing to work on a fix for this issue.

Posted Mar 10, 2021 - 12:00 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 10, 2021 - 11:58 PST

Investigating

We are currently investigating an issue with loading or viewing the standard GetFeedback background images in our theme builder.
This is impacting email template background images as well.

Theme colors, and other settings should be unaffected.
Thanks for your patience as we look into this further!

Posted Mar 10, 2021 - 11:58 PST

This incident affected: Survey Builder & Administration and Live Surveys.